We are Your Bridge to Success

Complimentary Virtual Conference/ Online Webinar 
By: Jody Dugan

E-mail   dss907@aol.com
Phone: 301-637-5260
Fax:   301-637-4032

 Blog/ Educational Information

July 27, 2015
Dugan Staffing Solutions, Inc. has clients with new openings nationwide!
July 17, 2015
Taylor Gourmet is expanding!

June 19, 2015
* Great American Restaurants * is Rated  as one of the TOP 10 BEST PLACED to Work for in the Washington Area"

The 10 Businesses are the Best to Work for in the Washington Area
Washington Post
By Perry Stein
November 19, 2014
Kona Grill Announces the Launch of its Indulge Menu
CNN Money

Read More:

November 11, 2014
Win a Trip to Italy from Taylor Gourmet

<![CDATA[Taylor Gourmet General Contacts Archive Feed]]> http://us2.campaign-archive.com/feed?u=166b4fa47643840357e065bb3&id=3fc9939907 Tue, 11 Nov 2014 16:35:27 +0000 Zend_Feed http://blogs.law.harvard.edu/tech/rss <![CDATA[Win a trip to Italy from Taylor Gourmet]]> http://us2.campaign-archive.com/?u=166b4fa47643840357e065bb3&id=12fd64456d http://us2.campaign-archive.com/?u=166b4fa47643840357e065bb3&id=12fd64456d Win a trip to Italy from Taylor Gourmet
Pack your bags, Taylor Gourmet is sending you to Italy! 
View this email in your browser


Step 1: Download the Taylor Gourmet App on your phone

Step 2: Come in 11/10/2014 – 1/31/2015 and pay with the App

Step 3: Every visit over $7 nets 1 entry

Weekly Prizes:
$100 Gift Card
Prize packs from Fiorucci & San Pellegrino

Grand Prize:
6 Day 5 Night Trip to Italy!

Come in more often and increase your odds to win! After 9 visits, you get 2 entries per visit. After 19 visits, you get 3 entries per visit.

Terms and conditions available at: www.taylorgourmet.com/italy

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September 16, 2014 

Chipotle Wannabes find D.C. the Perfect Place for Have-it-your-way Cuisine
Washington Post Article by Lavanya Ramanathan

September 9, 2014
McDonald's Is Losing the Happy Meal Crowd

Chick-fil-A climbs to the #1 position for most "kid appeal"


** WEBINAR for Human Resources Professionals
By Jody Dugan, President & CEO, Dugan Staffing Solutions, Inc.

Saying "I Do" or Breaking Off the Engagement:  Creating the Ideal Marriage With a Candidate

September 4, 2014 at 12:00 pm EDT
Quality of Hire Virtual Conference Series.
  • IHR Certification Credit
  • HRCI General Credit
  • HRCI eLearning Credit

August 19, 2014

GRK FRESH is coming to Lexington Avenue

GRK Fresh, currently operating at 111 Fulton St., has signed a lease for its second Manhattan location at 451 Lexington Avenue in the Grand Central area. The 2,150 square feet of ground-floor space will provide a space for the only Greek concept in the area! They will serve yogurt imported directly from Greece, as well as locally-purveyed meat from Mega Yeeros (a food service factory in NJ and Greece operating under the same ownership).

August 11, 2014

How To Write A Real Deal Thank You Letter

Read more at http://www.careerealism.com/thank-you-letter-real-deal/#xDsd9LXpc3QKM51l.99

July 27, 2014

Half Smokes On a Layover:  
June 30, 2014

12 Tips to Bring Out the Inner HeadHunter in You

April 18, 2014


A look at the biggest fast-casual pizza chains
By Lisa Jennings

Read Article:  http://nrn.com/service/look-biggest-fast-casual-pizza-chains?page=7

April 10, 2014
Ruby Tuesday Looks to Lift Same-Store Sales
By Ron Ruggless (Nation's Restaurant News)
Read more
March 09, 2014

Roti's New CEO Carl Segal Hungary for Big Growth

If Carl Segal has his way, the 19-restaurant chain could ultimately have hundreds or even thousands of eateries competing against the likes of Chipotle.

By Jessica Wohl, Tribune reporter

See More at:  http://articles.chicagotribune.com/2014-03-09/business/ct-roti-ceo-0309-biz-20140309_1_potbelly-chipotle-mexican-grill-big-growth

March 5, 2014

Breakout Brands 2014: The next restaurants to watch

NRN editors choose concepts poised to become the next Breakout Brands
February 18, 2014

Panera 4Q profit rises 5.1%

Ron Ruggless, Nation's Restaurant News
February 14, 2014

From Citybizlist New York, October 24, 2013

Winick Realty Group Leases Second Location for Popular Greek Restaurant GRK Fresh
See more at: http://newyork.citybizlist.com/article/winick-realty-group-leases-second-location-popular-greek-restaurant-grk-fresh
January 29, 2014
Check this out!
We are very proud of the variety of awards that recognize our great food and our customers’ satisfaction: 
  • Culinary / Operations, National Chain Winner – IFMA’s COEX Innovation Awards 
  • Ranked #1 Attractive / Inviting Restaurant among Excellent Large Fast-Food Chains – Sandelman & Associates 2012 Quick-Track® Study 
  • Ranked #2 among Excellent Large Fast-Food Chains – Sandelman & Associates 2012 Quick-Track® Study 

January 27, 2014
Why Raleigh's Empire Eats restaurant group is sending its staff to Chicago
 By Amanda Jones Hoyle, Business Journal

December 20, 2013

One To Watch:  Roti Mediterranean Grill
QSR Magazine

EMERGING CONCEPTS | May 2012 | By Judy Kneiszel


December 9. 2013

Your Resume = Your Value, Personified

Check out this great article by Amanda Collins.  It shares vital information that you should have present on your resume to make it stand out!!!!  Click below:

September 12, 2013

BURGERFI is COMING SOON to the Washington, DC market.  Restaurant FOH and Kitchen Managers needed!  To apply go to http://duganstaffing.com/Contact.html
September 11, 2013
Roti Mediterranean Grill CEO embraces and exemplifies diversity
by Ross Forman, Windy City Times

September 10, 2013


Neighborhood Restaurant to Open in West End, Spring 2014

Cafe Deluxe is excited to announce its fifth location, slated to debut Spring of 2014. The American bistro serving fresh and innovative classics will be bringing its bustling neighborhood restaurant to the West End situated at the corner of 22nd and M Streets, NW on the ground floor of the currently under construction Hilton Garden Inn. 

August 15, 2013
Fuel Pizza to Launch New Concept in Washington, DC

June 27, 2013

March 20, 2013, 10:42AM EDT

Washington Business Journal

March 4, 2013

  1. Coachability (26%): The ability to accept and implement feedback from bosses, colleagues, customers and others.
  2. Emotional Intelligence (23%): The ability to understand and manage one’s own emotions, and accurately assess others emotions.
  3. Motivation (17%): Sufficient drive to achieve one’s full potential and excel in the job.
  4. Temperament (15%): Attitude and personality suited to the particular job and work environment.
  5. Technical Competence (11%): Functional or technical skills required to do the job.
To read more go to http://www.recruiter.com/i/top-5-reasons-for-new-hire-failure/
December 21, 2012
Unemployment rates fall in 45 states in Nov.
National Unemployment Rate Fell From 7.9% to 7.7%!
December 3, 2012
California Pizza Kitchen (CPK) Debuts New Flagship Location in Sunrise, FL at Sawgrass Mills

TO APPLY for a management position, go to:
October 22, 2012

Baker Bros. American Deli 

The Chalak Group acquired the Dallas based, 11 unit chain, Baker Bros. American Deli. Earlier this year, the team opened a new prototype unit in Fort Worth via a joint venture partnership. They are currently opening up more units in 2012.  They are in need of Assistant Managers at this time for new and existing locations.
TO APPLY, go to:
September 20, 2012
Hyde Park Steakhouse in Birmingham is the Plushest
TO APPLY, go to:
September 6, 2012
Buffalo Wild Wings to open up a new location in San Ramon, CA this Fall!
TO APPLY, go to:

September 1, 2012
"Marlin & Ray's Fills a Key Seafood Niche for Ruby Tuesday"
By Laura Kramer

TO APPLY, go to:
August 21, 2012
Marlin & Ray's Seafood Restaurant coming soon to Virginia Beach, VA!  
Looking for General Managers, Culinary Managers, Assistant General Managers.

go to:

August 3, 2012

US Economy Added 163,000 jobs in July, most in 5 months; Unemployment Rate Rose to 8.3%!

Washington Post, By Associate Press

July 30, 2012

Passion Food to OPEN yet another concept as they Unleash the Fuego on Clarendon in October 2012!


July 27, 2012

The Tilted Kilt Pub & Eatery - #2 FASTEST GROWING Franchise Restaurant in the US!

Why "tilted"?  
This high volume sports-themed pub has whimsical influences from England, Ireland, Scotland & the US.  That's why!   

Looking for enthusiastic and seasoned  General Managers nationwide as this unique restaurant explodes across our nation.  Please apply on out "Contact/Send Resume page" or go to  http://duganstaffing.com/Contact.html 

July 26, 2012

Maggie McFly's COMING SOON to Glastonbury, CT!  Fourth location for a growing local franchisee.  Existing locations are Middlebury, Southbury, and Brookfield.

May 14, 2012 

Posted by Ben Baggett, Marketing Assistant at Franchise Gator

Rita Restaurant Corp. to Expand Don Pablo’s with Franchising

Rita Restaurant Corp., the parent company of Don Pablo's, announced recently that the chain will be opening the first franchisee-owned store in May of this year. The new store will be in Sarasota, FL. "The addition of our first franchisee is another milestone in the renaissance of Don Pablo's," say Paul Seidman, CEO of Rita Restaurants Corp. The company is "poised for growth" and they are excited to brand through franchising opportunities.

Franchisee Steve Rinehart decided to franchise with Don Pablo's after he started hearing about how customers missed the restaurant. The current location, which used to be a Don Pablo's before exiting the market in 2007, has been completely remodeled and renovated to match the 'refreshed' look of the brand. "We are very pleased to welcome Steve and his team to the Don Pablo's family as our very first franchise partner. Steve is an accomplished businessman who has a solid grasp on the Sarasota market and community and we're confident that his seasoned operations team will rapidly expand our current fan base," says Seidman.


April 19, 2012

Benefits of Using a Recruiter


April 9, 2012
"Restaurants Add 560,000 Jobs in Past Two Years, According to New National Restaurant Association Analysis"
January 15, 2012
New Restaurant Opening
Miller's Ale House first opened its doors in Jupiter, FL in October 1988. The Ale House has since grown to 56 restaurants in 6 states and are expanding into 2 mores states. They will be bringing their world famous zingers to Rockville, Maryland in June 2012!
____________________________________________________________________________________ December 29, 2011
Interview Tips for Senior Management

  1. Put Stress on The Personal Characteristic
A senior manager must be a born leader. He/She must be discerning, affable, disciplined, compassionate, passionate, and must possess a great deal of other traits, that will make the senior manager the right choice for the company.
The interviewer will bring these characteristics into focus so that they can determine whether or not you can lead a team and become a successful manager for them. They will want you to be able to quickly adjust to a new work environment while possessing the ability to instill confidence in the team.  How will you prove this?
  1. Deep Analysis of Past Experience
As an interviewee you will be asked in-depth questions about your past experience and responsibilities in the previous companies. This is one of the most important aspects of any senior management interview.  This will help them determine whether or not you have the ability to make decisions, handle key initiatives, and more importantly assume responsibility. 
  1. Accomplishments
They want someone with a successful history of accomplishing the various objectives set before him in his previous roles. Sharing these achievements with the interviewer will enable them to access the inherent effectiveness of your managerial abilities.  They may also ask questions about what you would like to achieve in the first year of accepting the position.
  1. Motivation Abilities
As a senior management interviewee, you must be able to prove you have the ability to motivate the people who are working under you. This would essentially mean whether the employees can achieve high standards of performance under your direction.  Moreover, they will want you to also be able to possess the ability to motivate even those individuals who disagree with the ideas put forth.
  1. Effective and Inclusive Communication Skills
Through the course of the interview stage, you must be able to prove that you can communicate with efficacy, with standard/levels of communication that would be understood by those under you.  This is a significant component of a senior management interview, as it would make no sense to hire someone whose directives and ideation, are not understood because of the exclusive nature of the communication skills employed.  In addition, they will want you to also be a positive influence on the existing team and not breed negativity. They will want you to be well versed with the functional dimensions of the position in question.

October 10, 2011


McLoone's newest waterfront restaurant, McLoone's Boathouse, will be opening October 21, 2011! Located within the South Mountain Recreation Complex, the restaurant will be constructed on the banks of the reservoir offering spectacular views to our customers. McLoone's Boathouse will offer seating for 240 inside, with an additional 80 to 100 outside, as well as a semi-private dining area that is perfect to host your next party, corporate function or other special event. Keeping with the tradition of Tim McLoone's other locations, the menu will offer American cuisine that appeals to the entire family.


August 29, 2011 


The founders of Glory Days Grill casual dining restaurants will be opening up a fast casual restaurant concept in Fairfax Corner late 2011.  FanFare will feature many of the top selling items from your favorite Glory Days Grill including burgers, wings and Phillys while introducing two new items to their menu: New Jersey-Style Angus Rippers and Old Fashioned Milkshakes. 

When you walk into FanFare Eatery, you will be reminded of a vintage stadium concession. Once you are settled in your seat (in the dining room or on the 40-seat outdoor patio), you will have the opportunity to sit back and enjoy a draft beer, wine split or frozen margarita. 



August 22, 2011


In 2007, Panera Bread purchased a majority stake in Paradise Bakery & Café®, a Phoenix-based concept with over 70 locations in 10 states (predominantly in the west and southwest). The Company purchased the balance of Paradise in June 2009.


August 19, 2011

Father and Sons Expanding Cafe Deluxe, Tortilla Coast

Premium content from Washington Business Journal

by Missy Frederick

Clover Investment Group completed a deal to buy two well-known restaurant chains—Cafe Deluxe  and Tortilla Coast — and have signed leases to open new locations of each.

We’re years ahead of where we’d thought we’d be,” said co-founder James Sullivan Sr., who started Clover Investment Group with sons James Jr., a litigation attorney, and Brian, a master’s in business administration graduate.

Clover will open a Tortilla Coast this fall in a 4,600-square-foot spot at 1460 P St. NW, a former McCormick Paints location in the bustling Logan Circle area. Cafe Deluxe, meanwhile, is headed to Gaithersburg later this year, taking a 6,800-square-foot space in Rio at Washingtonian Center, where Hamburger Hamlet used to be.


August 10, 2011

PANERA BREAD - NEW STORE OPENING (Christiana Mall, Newark, DE)

Lemek LLC (a Maryland based Panera Bread franchise) opened up their 47th restaurant on Thursday, 8/4/11 with their infiltration into DE and first out of state bakery cafe!  Lemek has exciting plans for consistent expansion and continues to offers advancement opportunities and jobs for managers and staff.  


August 9, 2011

A Look at Restaurant Employment Trends 

People Report Workforce Index shows hiring uptick, but increased challenges for restaurant recruitment



August 5, 2011

Should I tell a company I am interviewing with that I have another job offer?

by Jody Dugan, CEO/ President at Dugan Staffing Solutions, Inc. (DSS)

As a restaurant or retail manager interviewing and seeking career opportunities, you will most likely encounter crucial decision-making situations. For instance, you may find yourself in a position where you are interviewing with multiple companies and have received an offer from one of them. So, do you tell an interviewer that you have another job offer? This question is like a double-edged sword because it could make or break the deal.

It is imperative that you keep the lines of communication open with your recruiter. He/she is not only your lifeline, but your filter. Informing your recruiter of any job offers will allow him/her to give you their professional input as to how to handle the situation. If you don't work with a recruiting agency, I would strongly recommend you couple with one now (I happen to know of a honest placement firm with an outstanding reputation).

A recruiter will assess your predicament and provide feedback on an individual basis. One circumstance can have an array of outcomes, dependent upon variables. What works for one candidate/client combination may not work for another. Your recruiter will know all of his/ her clients well enough to provide you with an educated answer so that you can make an informed decision.

On the other hand, if you already set up this interview before contacting Dugan Staffing Solutions (DSS) or your recruiter is nowhere to be found (which would never happen at DSS), you will have to make this decision solo. A safe answer would be that, if you’re an exemplary candidate and are confident that you would be an asset to their company, they may expedite the process because they don't want to lose out on the cream of the crop.

However, if you are a great manager, but don't outshine others in the industry, they may encourage you to pursue the opportunity presented.

Having so many variables, there is not objective answer to this question, but the key is to remain true to yourself, and utilize your recruiter as a guide. After all, your recruiter does work with your interviewers on an ongoing basis.


June 30, 2011


RMGT: Restaurant Management Magazine

California Pizza Kitchen, Inc. announced the nationwide addition of 10 new menu items including appetizers, soups, pizzas, salads, and desserts that all explore the bold, fresh tastes for which CPK is known. Consistent with CPK’s commitment to using the highest-quality ingredients, the casual-dining restaurant chain now uses only natural chicken and a wide variety of natural meats in its recipes.

New menu items launched today include:

  • Mediterranean Focaccia

  • Crispy Mac ‘N’ Cheese

  • Bang Bang Shrimp appetizer

  • Artichoke & Broccoli Soup

  • Caramelized Peach Salad

  • Roasted Vegetable Salad

  • Habanero Carnitas Pizza

  • Carnitas Tacos

  • Strawberry Shortcake

  • Non-Fat Yogurt Smoothies 

In addition to the new menu items, CPK is making available to its guests a gluten-free pizza crust option for 29 of its original pizzas. The new gluten-free pizza crust joins a list of gluten-free items the chain identified earlier this year including appetizers, soups, salads, specialties, CPKids items, and desserts.


June 8, 2011

Au Bon Pain Unveils Remodeling Plan, Expansion


NEW YORK - Au Bon Pain has opted to remodel all 318 café bakeries after test-driving the redo campaign in its largest market, the New York City area, where it operates 30 cafes.

The remodeled stores will feature a new sandwich suite, fresh tossed salad station and refurbished dining rooms in a redesigned format to speed service. The café chain is testing an iPad ordering system at several locations.

The Boston -based chain also is planning to develop 20 cafes before year's end, grabbing inroads to Sacramento, Calif., and Nashville as part of a strategy to expand into a national brand, according to CEO Sue Mordelli. 


May 10, 2012
Marlin & Ray's Seafood Restaurant opens in Bensalem next week!


May 2, 2012

Marlin & Ray's Seafood Restaurant Opens in North Stafford!

April 11, 2011


by Jody Dugan, CEO/ President Dugan Staffing Solutions, Inc. (DSS)

Quick Interview Tips include:

  • Dress professionally.  Did you know that first impressions are formed within 7-17 seconds?   Yikes!  So, we shouldn't take the old cliché  "dress for success" lightly.  I encourage you to wear conservative, colored dress slacks or a skirt, a pressed button down shirt, dress shoes, and a tie(for men).  A suit jacket is optional.  Please, never wear jeans.

  • Be odorless.  Don't smoke or wear heavy cologne.  You want your lasting impression to be something unique that you brought to the interview either cognitively or personally, not a lingering scent.  Remember, interviews are a fragrance-free zone.

  • Positive energy.  It is important to present yourself with an energetic, positive manner.  Employers are looking for upbeat managers to motivate their staff. This positive energy also includes discussion of past experiences.  Even if you had a negative or unjust situation with a past employer, it is imperative that you find a positive twist.  

  • Timeliness.  Arrive on time (or early).  Map out your route prior to the day of your interview, anticipating the possibility for obstacles.

  • Educate yourself.  Do your homework.  Make sure you gain considerable knowledge about the company you are interviewing (food, trends, competitors, the company as a whole) so that you will be able to answer questions about their particular concept from an educated perspective.   Make sure you visit a location prior to interviewing.

  • Cell phones off.  Don't just turn your cell on vibrate.  I encourage you to turn it off during the interview.   
  • Take notes.  I encourage you to jot down a few questions that you may want to ask the interviewer and take the questions with you. I also strongly urge you to take a pen and paper to take notes during the interview.  This portrays attentiveness and a level of interest in the interviewer and their company.  
  • Thank you letter.  I recommend you write a “Thank You” letter after the interview.  It shows that you are grateful and value their time.  

March 16, 2011

Style Weekly

Favorite 52: A year's worth of options all over the map. Our annual critics' picks.

Tarrant's Cafe is among the “Favorite 52” of Style Weekly's annual critics' picks.


May 16, 2011 13:09 ET

Buffalo Wild Wings Opens First Canadian Location

MINNEAPOLIS, MINNESOTA--(Marketwire - May 16, 2011)

The wait is over; wing fans can now enjoy the award-winning taste of Buffalo Wild Wings™ for the first time in Canada. Today the company celebrates the grand opening of its first Canadian location in Oshawa Ontario. The opening marks the first restaurant north of the border.

As a special incentive for grand opening day, Buffalo Wild Wings (or B-Dubs™, as it's been affectionately named by loyal wing fans) is offering its first 100 patrons at the new Oshawa location a grand opening gift of free wings for one year. Consumer are expected to line up early for their chance to win one of the coveted coupon books offering ten free wings per week for a year.


February 25, 2011

Press release by Jenn Abelson, Boston Globe 

By August, Au Bon Pain expects to have 26 new cafes, and at least two dozen more are planned in 2012. Au Bon Pain is seeking to bring this concept across the country, including new markets in Sacramento, Nashville, and Cincinnati.


January 11, 2011

11 Spots To Watch In 2011

written by Amanda on 01/11/2011, Metrocurean: Metropolitan Style & Epicurean Living

DC diners, get your forks ready. 2011 is shaping up to be a great year for the city's dining scene. Washington's very best homegrown talents are striking out with fresh new concepts. Here are 11 restaurants poised to make an impact in the coming year. (And yes, top 10 lists now go to 11.)

1. District Commons, and Burger, Tap & Shake

2200 Pennsylvania Ave.
Chef Jeff Tunks and Passion Food Hospitality are planning their sixth and seventh restaurants on one spot. District Commons will feature Tunks' menu of American classics, a raw bar and an open hearth oven turning out flatbreads and savory tarts. The more casual Burger, Tap & Shake, with counter service and cafe seating, will serve fresh ground beef patties on housemade buns with hand-cut fries and adult milkshakes.
Both restaurants will offer about 20 small-batch beers from American brewers. 
ETA: summer 2011

December 13, 2010 

Captain D's to revamp menu

Chain hires culinary vet Peter Gibbons to oversee changes

December 13, 2010 | By Bret Thorn, Nation's Restaurant News

Captain D's has hired culinary veteran Peter Gibbons as vice president of product development as it prepares to revamp its menu, the chain said Monday.

Gibbons most recently served as vice president of culinary at Buffets Inc. and previously has worked as head chef at Denny's and Burger King, where he oversaw the rollout of the chicken Whopper.

At Captain D's, he will be charged with helping the seafood chain streamline its menu while adding more healthful options, with more emphasis on chicken and sandwiches.

Peter’s unique talents and wealth of knowledge match perfectly with the new direction of Captain D’s,” said Phil Greifeld, who was named chief executive of the 535-unit chain in September. “I came to Captain D’s aware of the areas we can improve upon and I am confident that Peter will be an important factor in moving or brand forward.”

Nashville, Tenn.-based Captain D’s operates in 25 states and on military bases around the world.

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